Welcome to the Janus Technology Support Ticketing System

In order to manage support issues as quickly and efficiently as possible, we have a support tracking system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required to submit a ticket. Please include as much information as possible.

Bose Eco2 Control4 Driver Issue Alert:

Please be aware there is an issue with the Bose cloud is preventing this driver from establishing a connection to Eco2 devices. Bose are aware of the issue, and are working on a fix.